What is your exchange & return policy?Updated 11 days ago
Return Policy
We want you to love every purchase - but if it’s not quite right, we’re here to help.
Holiday Return Policy: For orders placed between November 11 and December 24, 2025, you can return or exchange your items through January 23, 2026. Orders placed after December 24, 2025 follow our standard 30-day return policy.
Exchange & Standard Return Policy
Your first return or exchange on any paid order is free, as long as the items are unworn, unwashed, and have their original tags attached, and your request is made within 30 days of delivery.
A $15 processing fee applies if:
We want you to love every purchase - but if it’s not quite right, we’re here to help.
Holiday Return Policy: For orders placed between November 11 and December 24, 2025, you can return or exchange your items through January 23, 2026. Orders placed after December 24, 2025 follow our standard 30-day return policy.
Exchange & Standard Return Policy
Your first return or exchange on any paid order is free, as long as the items are unworn, unwashed, and have their original tags attached, and your request is made within 30 days of delivery.
A $15 processing fee applies if:
- You return or exchange an item that was already exchanged once, or
- You make a second return from the same order.
- Have their original tags attached
- Be unused and in sellable condition
- Include proof of purchase
Please note: for hygiene reasons, panties are final sale and can’t be returned or exchanged.