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Why hasn't my tracking status updated?Updated 3 months ago

While we work hard to choose logistics partners that get your HUUGs to you ASAP, packages can sometimes experience delays in transit, even if tracking doesn't show it. If you don't see movement for 3-4 business days after the most recent tracking update, please email us at [email protected] (*not* .com) with your associated order number and we'll be happy to look right into this.

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